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How to appear in AI assistants

Get mentioned and cited by the AI engines that answer your customers' buying questions. A practical guide, engine by engine.

ChatGPT, Gemini, Perplexity, Claude, Copilot and Google's AI Overviews do not all find their answers the same way. Some search the web for nearly every question, some answer mostly from training and search only when needed, and Google's AI features sit on top of the Search index. That difference decides what to fix first, so start with how each engine sources answers, then open its guide.

How each engine sources its answers

EngineWhere its answers come fromWhat to prioritize
ChatGPTTraining memory, plus web search through third-party providers (Bing is one) when the question calls for itIndependent mentions, and letting OAI-SearchBot in
PerplexityA live web search on nearly every question, with numbered citationsAnswer-first pages, dated facts and visible evidence
Google GeminiTraining plus grounding in Google Search resultsHealthy Google SEO and consistent entity facts
Google AI OverviewsThe Google Search index; supporting links come from indexed, snippet-eligible pagesEligibility, passages that answer sub-questions and follow-up coverage
ClaudeTraining, plus web search when it is on, with inline citationsVerifiable facts, and a robots.txt rule for each of its three bots
Microsoft CopilotBing's search index, with cited sourcesBing Webmaster Tools, IndexNow and fresh pages

What works on every engine

  • Be crawlable: let the right bots in, keep key pages server-rendered and don't hide answers behind popups or login walls.
  • State your facts plainly: one clear description of what you do, for whom and where, repeated consistently across your site and profiles.
  • Answer real buying questions on dedicated pages that open with the answer and back it with evidence.
  • Get corroborated: independent reviews, directories and press give engines evidence beyond your own claims.

Then measure each engine separately. A page that Perplexity cites can be invisible to ChatGPT, and a Google ranking does not guarantee a mention anywhere else.

Pick an engine

Background reading

GEO (Generative Engine Optimization) · AI visibility · Share of voice (AI search)

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